Thank You From The Bottom of My Overwhelmed Heart!I want to say Thank You! from the bottom of my very overwhelmed heart. We are new to full time RV living and getting moved to Salt Lake City from Ft. Lauderdale. We evacuated ahead of Irma in our newly purchased RV. On our return to Florida we experienced a tire blow out. The blow out tore out the floor of the RV and a storage bin. I nearly had a heart attack when the insurance adjuster said that it "could take 3 months to repair". Gigi, Ivan, Jen, Katie and Gary are spectacular!. EVERYONE at Planet RV has been wonderful. They assisted me with EVERYthing, from navigating the insurance world, to a place to live, to getting the repairs done in record time-NOT 3 months.
I am a pain in the ass kinda client. Thanks to caller ID, they now answer the phone "Hello Jamie". But have always been pleasant and easy to deal with.
Thank You is inadequate to express my thanks for your expediting my repairs, but the only words I can find.
Jamie....almost from Salt Lake City. - Jamie from Orem, UT
Thank You so Much Gigi, Ivan, and Staff!Thank You Gigi, Ivan, and Staff for all your help. You have no idea how much I appreciated all your help. - Carol
To two team members(Theresa and Jennifer) who made our first RV experience a pleasant one,as they shared the whole rental process completely!they were eager to answer all of our questions.There orientation of the RV was especially helpful to us.the RV was ready for pick at the assigned time cleaned and setup for our departure.Days of fun followed!so happy we chose Broward Planet RV for camping excursion!will again rent in the future!William #150 Rental - Bill
Thank you to team at Planet RV, Christina, Theresa, Robbie, When we encountered problems with our HWH leveling and suspension system, we wrote Christina and asked if they could help us. The crew at Planet RV did a fantastic job diagnosing the problems and making the proper repairs. We appreciate their great friendly service. We'll see you again for our yearly service. Bob Schuerger & Vicki Spelton 2003 Foretravel U320 - Robert from Hollywood, FL
On behalf of AOK Records and recording artist The Bread Of Life Singers we
would like to say thank you so much to Gigi and her staff for all her hard work
and for the special attention she showed us in a very tough situation and as
far as we are concerned we will tell all our artist friends that Planet RV is the place
to go for any RV or coach needs and even though it was a distance we traveled 12 hrs
for the best customer service and personal attention that has ever been shown to us. It
was well worth the trip and if you ever need anything just name it and if we can be of
any help to Planet RV just ask. And if anyone is debating on if they should do
business with these folks we highly recommend that you do you wont regret it.
Thank You T.Davis - Tod from Chatsworth, GA
A quick note to say "thanks" for the level of service, and honesty that you and your team provide.
Since purchasing my motorhome I've had a few negative experiences, with respect to service. Dealing with Christina, Greg, and Darryl was refreshing, to say the least. Christina was very thorough, and was great at following up as work progressed. She does what she says she'll do, and nowadays, that's impressive!
Gigi, I also appreciate your fairness in adjusting my invoice. While it certainly was not necessary, it is much appreciated.
I can say that you've earned my business, and I will take my RV to you and your team, going forward.
Thanks again! - Eric
Like most: I rented the 24' Jamboree. Staff was professional and courteous. The RV was ready at my scheduled pick-up time, walk through orientation was informative, all rental documents were carefully explained. I would definitely refer friends and family. - Franny
So sorry that I missed you yesterday when I picked up our Firestorm, but I want to sincerely thank you and your capable Service Manager, Greg, for the completion of the water damage to the trailer last Oct. Our patience has been rewarded and we could not be happier with the very professional way in which you all have worked with us to get to this point.
Thank you and bless you!
Don & Diane Crites - Don from Pompano Beach, FL
Our vacations are over, but we had a blast of fun. Thank you so much for the help, for the service, for everything. Here are some pictures of our RV trip to Disney Fort Wilderness Resort and Campground. Next trip will be Canada to Niagara Falls so see you soon. - Claudette from Ft Lauderdale, FL
Huge thanks to the entire team at Planet RV!Huge thanks to the entire team at Planet RV! They made my first time RV buying experience an absolute pleasure! Gigi took the time to explain my options, walking me through the myriad of types and sizes of available options. She carefully considered my needs as well as my level of experience (or lack there of in this case) when assisting me to select the right type of RV. She was able to clearly and thoroughly explain, to a novice, what challenges and opportunities each of the different types of RVs would present with. With her assistance, I managed to find the perfect travel trailer, it meets all of my needs and has so many more amenities/upgrades than I even imagined were available. Once I had decided on a trailer, Gigi went a step further and ensured that I knew what to look for in an appropriate tow vehicle, as I had yet to purchase that either.
Gigi's talented and patient team provided me with detailed instructions on operating every last one of the buttons, knobs and levers in the trailer...twice. They even made sure I understood everything I was taught, and reviewed what I still had questions about.
An overall fabulous experience, couldn't have even imagined the process going this smoothly.
Thanks so much! You guys are the best!
-Jenn - Jennifer from Deerfield Beach, FL
Very ProfessionalChristina was very professional. We had collision damage to our RV and the work Broward RV did was on time and the RV looks like new. We would use them again. - Bridgitte